Sprinklers on a lawn creating a rainbow

Sprinkl Frequently Asked Questions

We're excited to welcome you to the Moen family. Before you transition from your Sprinkl products to your Moen Smart Sprinkler Controller and accessories, you can find answers to all of your questions here.

Sprinkl's innovative technology was acquired by Moen, and we're excited to add this technology to our Réseau d'eau intelligent and app to further enhance your smart water experience. The Sprinkl app is set to be discontinued in July of 2023. You will be eligible for product replacement in January 2023 and will have until July 1 to order your Moen replacement products.

Yes, Moen will replace all Sprinkl products 1:1. If you wish to purchase additional products, you’ll be able to through plus.moen.com or moen.com in 2023.

In January 2023, all Sprinkl users will receive a coupon code for each product in their Sprinkl account that can be redeemed on the Moen website.

The Sprinkl app is set to be discontinued in July of 2023. You will be eligible for product replacement in January 2023 and will have until July 1 to order your Moen replacement products.

The Sprinkl app is set to be discontinued in July of 2023. You will be eligible for product replacement in January 2023 and will have until July 1 to order your Moen replacement products.

The Sprinkl app will be discontinued in July of 2023. You will be eligible for product replacement in January 2023 and will have until July 1 to order your Moen replacement products.

You will be eligible for product replacement in January 2023 and will have until July 1 to order your Moen replacement products. Your new Moen product(s) will be available to use in the Moen Smart Water App right away.

Conserve units will be replaced with Moen Smart Sprinkler Controllers.

Yes, all wireless soil sensors will be replaced with Moen Smart Wireless Soil Sensors.

All Moen Smart Sprinkler Controllers and Smart Wireless Soil Sensors will have the exact same features as your current Sprinkl products. The Moen Smart Water App will have a different look and feel with the same innovative technology you're used to, and you'll be able to create custom schedules, enable weather-skip, pair with wireless soil sensors and more.

You'll receive a return label via email once you redeem your coupon for complementary replacement products. We encourage you to return all your Sprinkl products in order to seamlessly transition to the Moen Smart Water Network. You will be eligible for product replacement in January 2023 and will have until July 1 to order your Moen replacement products.

If you wish to purchase additional Moen Smart Sprinkler Controllers or Smart Wireless Soil Sensors, simply add them to your cart on moen.com. You will be required to purchase any additional products besides what is currently registered in your Sprinkl account today.

Yes, in order to activate your warranty, you must register your product at register.moen.com.

To get an exclusive sneak peek at the Moen Smart Sprinkler Controller and accessories, join our beta testing community at beta.moen.com. You will also receive an email inviting you to apply to become a tester. Should you meet the requirements, you'll be invited to test your replacement product before it launches publicly in 2023!

Sprinkl will continue supporting all products now through June 2023 by phone at (214)-699-7922 and email (support@sprinkl.com). Beginning in July 2023, Sprinkl products will no longer work with the Sprinkl app. We recommend that all users transition to the Moen Smart Sprinkler Controller and Moen Smart Water App beginning in January 2023.

Moen will replace all Sprinkl products 1:1 for free and even cover shipping costs! All you need to do is redeem your coupon on our website after we distribute them in January 2023. Our Moen Smart Sprinkler Controller is a DIY installation just like your Sprinkl controller; therefore, Moen will not cover any installation costs should you choose to have a professional install your units.